Privacy Policy
Last updated May 17, 2026. This policy describes how we handle your data.
Information we collect
Account details (name, email, password hash), order information, device and browser metadata, and — when you opt in — location data for venue-specific features.
How we use it
- To process orders and deliver tickets
- To prevent fraud and abuse
- To improve the Service and personalize recommendations
- To send transactional emails (always) and marketing emails (only if you opt in)
Sharing
We share data with venues and promoters as required to fulfill your order, with payment processors to charge you, and with service providers under strict confidentiality agreements. We never sell your personal data.
Your rights
You can access, export, or delete your account data at any time from your account settings. California, EU, and UK residents have additional rights under CCPA and GDPR — email privacy@lollatix.example.
Security
We use industry-standard encryption in transit (TLS 1.3) and at rest (AES-256). Payment data is handled by PCI-DSS Level 1 processors and never stored on our servers.
Cookies
We use essential cookies for login and cart functionality, plus optional analytics cookies you can disable in your browser or via our cookie banner.